Privacy Policy
Your privacy matters to us
Last updated: 24 December 2025
At Finite Jewels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our website, you consent to the practices described in this policy.
Information We Collect
Personal Information
When you book a consultation, make an enquiry, or place an order, we may collect your name, email address, phone number, postal address, and payment information.
Automatically Collected Information
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. For more details, please see our Cookie Policy.
How We Use Your Information
Service Delivery
To process your orders, manage your bookings, and provide our bespoke jewellery design services.
Communication
To respond to your enquiries, send order updates, and with your consent, share news about our collections and services.
Improvement
To analyse usage patterns and improve our website, products, and services.
Legal Compliance
To comply with applicable laws, regulations, and legal processes.
Information Sharing
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These parties are contractually obligated to keep your information confidential.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
Protection Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Encryption
All sensitive data transmitted through our website is encrypted using industry-standard SSL/TLS technology.
Access Controls
Access to your personal information is restricted to authorised personnel who need it to perform their duties.
Your Rights
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Deletion
You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out
You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Portability
Where applicable, you have the right to receive your personal data in a structured, commonly used format.
Contact Us
Questions or Concerns
If you have any questions about this Privacy Policy or our data practices, please contact us at info@finite-jewels.com or call us on +44 7446 754 216 (UK/EU) or +61 409 028 873 (AUS/Worldwide).
This policy may be updated from time to time. We encourage you to review this page periodically for any changes.